Privacy policy

This policy explains what personal data Maisonchic123 collects, why we collect it, and what we do with it.

Data controller: Maisonchic123, 124 Rue Réaumur, 75002 Paris, France. Contact: info@maisonchic123.com.

What we collect

When you place an order: your name, delivery address, email, phone number, and order details. When you contact us: the content of your message. Payment information is collected and processed by our payment providers; we receive confirmation of payment but not your full card number. We also collect basic technical data through cookies (IP address, browser type, pages visited).

Why we collect it

To process and deliver your order, handle returns and refunds, respond to your questions, and improve our site. If you've opted in, we may send occasional emails about new arrivals. You can unsubscribe at any time.

Who we share it with

Delivery details go to our shipping carrier. Payment information goes to our payment processors. We do not sell your data or share it for third-party marketing.

How long we keep it

Order records are kept as required by French accounting and tax law. Email correspondence is kept as long as needed to resolve the matter, then deleted. Analytics data is retained in anonymised form.

Your rights

Under GDPR, you have the right to access, correct, or delete your personal data, and to object to certain processing. To exercise these rights, email info@maisonchic123.com. We will respond within 30 days.

Cookies

We use cookies for basic functionality (cart, preferences) and analytics. You can control cookies through your browser settings.

Changes

If we update this policy, we'll change the date at the top. Significant changes will be communicated by email to customers with an active order or an active subscription.